Email And Calendar Connection Auth Reconnection Required

Incident Report for Dover

Resolved

This incident has been resolved.

Posted Jan 28, 2025 - 00:17 EST

Due to an upgrade in our Google Calendar and GMail Integration, you will be required to re-authenticate your Gmail and Calendar connections with Google.

Your email connection can be found in settings here: https://app.dover.com/settings/account/email-connection

Your calendar connection can be found in settings here: https://app.dover.com/settings/account/interview-scheduling

You can find a help article on how to do so here:
Email:
https://help.dover.com/en/articles/8155575-emailing-scheduling-candidates#h_4ee857a71b
Calendar:
https://help.dover.com/en/articles/6232648-set-up-your-interview-preferences#h_d39dc6d086

Posted Jan 24, 2025 - 19:31 EST

We are also experiencing some issues where users who have re-authed their accounts are being disconnected again. We are working to resolve this.

Posted Jan 21, 2025 - 11:28 EST

Posted Jan 19, 2025 - 15:53 EST